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“I’m trying not to get excited, there have been so many stuff-ups. I don’t think I’ll get excited until I’m on the plane.” As Prime Minister Jacinda Ardern made the travel bubble announcement nearly two weeks ago, Paterson said she waited with Air New Zealand’s number already punched into her phone. As soon as she heard April 19, she hit the call button.
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Dale Paterson says the Trans-Tasman bubble means she will be able to meet her grandson Thomas for the first time. “I waited 45 minutes to speak to someone. The lady who helped me said there were 400 people in the queue after me, and their system had crashed.”