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Tougher sentences for shop worker attacks welcomed | Norwich Evening News

Customers who attack and abuse shop staff face tougher penalties under new legislation that came into force this week.

Jo causonImran mohammedJames lowmanJo whitfieldInstitute of customer serviceAssociation of convenience storesCustomer serviceEngland co opMobile clinicConvenience stores

Northern awarded for customer service

A rail company has been awarded for its customer service with an accreditation marking quality.

United kingdomMark powlesJo causonNorthern rail

Abuse of shop workers on the rise due to cost-of-living stress

New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…

United kingdomJo causonInstitute for customer serviceInstitute of customer serviceCustomer serviceCourts act

Abuse of shop workers rises again as staff blame cost-of-living stress

A quarter of staff who have faced increased hostility said they believe the rise is partly due to the sharp increase in the cost of living.

United kingdomJo causonInstitute for customer serviceInstitute of customer serviceCustomer serviceCourts act

Abuse of shop workers on the rise due to cost-of-living stress | Darlington and Stockton Times

New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…

United kingdomJo causonInstitute for customer serviceInstitute of customer serviceCustomer serviceCourts actStockton times

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