i m very seriously considering driving over to motorola, or motorola, and shooting john [ muted ], who was my supervisor. very, very seriously considering it. dreaming about it. but in the end, he decides to kill total strangers instead. august 10th, 1993, jill tobias is buying happy meals for her two small children at this kenosha, wisconsin, mcdonald s when dion terres, the man in the mirror, enters the fast food restaurant, shooting. and then all of a sudden, there was this boom. as i started to turn around. i heard somebody say, out. on the radio, i heard of shots being fired at the mcdonald s that i had just passed. reporter: officers quickly surround every exit, hoping to apprehend or stop the gunman conducting a reign of terror inside. and i started to crawl under