Consumers in Ranchi criticize the Jharkhand State Electricity Regulatory Commission (JSERC) for not implementing its own directives and addressing the grievances of power consumers. The commission convened a public hearing to discuss a petition filed by the Jharkhand Bijli Vitaran Nigam Ltd. (JBVNL) regarding aggregate revenue requirement. The consumers argue that JSERC has repeatedly failed to ensure compliance with its directives, and the decisions made at public hearings are ignored by power officials. They also highlight the non-implementation of energy audits and non-payment of interest on security deposits by JBVNL. The consumers claim that the JBVNL's inefficiency results in higher tariffs for domestic, commercial, and industrial consumers.