The porch steps. He lost consciousness. I rolled him over on to the are grass. I tell if he was breathing at fir i started panicking and screaming at the top of my leg lungs for help. And i called and reported the incident. We felt like we needed immediate assistance because he wasnt responsive. My wife was concerned he was even having a seizure. Despite the 1yearold being unconscious, the dispatcher listed him as conscious and rated the incident as minor. The closest available medics were not dispatched. He needed medical care. 20 minutes had gone by with not even the siren. Reporter the city has launched an internal investigation as they say theyre looking at how 911 calls are answered. Looking at unit availability going all the way back through and coming up with a system that were going to present to the executive that i think will help us get better Going Forward. As the chief said we need to take a hard look at all of that and say its not working the way it is. We need to fix tha