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Anti-Red Tape Authority Director General, Secretary Jeremiah B. Belgica (File photo) MANILA - Secretary Jeremiah B. Belgica, director general of the Anti-Red Tape Authority (ARTA), renewed his call to the government agencies to establish their official contact lines and ensure that their offices are reachable by the public. Belgica said this is an important aspect of public service, especially now during the Covid-19 pandemic. The statement came after ARTA continued receiving reports of government offices that are unreachable through their contact lines. "We need to understand that it is a disservice to the public if they are not able to reach those in the government for assistance. This is yet another form of red tape that hampers the efficient delivery of government services to Filipinos," Belgica said in a news release on Tuesday. "If we continue receiving complaints like this, we shall be issuing notices to explain to erring government offices," he added. He sai

Jeremiahb belgicaImplementation of community quarantineEfficient government service deliveryOffice of the presidentRed tape authorityAnti red tape authorityPublic assistanceComplaints desksRepublic actDoing businessEfficient government service delivery actOmnibus guidelinesCommunity quarantineInter agency task forceEmerging infectious diseasesMemorandum circular