We take a look at a new WBUR series that explores the business of third party electricity providers. They claim to save customers money, but many people end up paying more. WBUR's Miriam Wasser explains, along with Jenifer Bosco, senior attorney at the National Consumer Law Center.
Massachusetts is one of about a dozen states where residents can choose to buy electricity from a supplier other than their default utility. The hope was that competitive electric suppliers would save people money; instead, residents are paying more.