An investigation by New England Public Media found that only in a few cases do civilian complaints of police misconduct result in disciplinary action. This comes after a 2020 sweeping police reform law clarified that law enforcement misconduct investigations were not “personnel records" but rather public records.
A decade of civilian complaints against Holyoke police shows that of the 92 times an officer was named, the department upheld those allegations only three times. NEPM obtained the records after a sweeping police reform law in Massachusetts opened up law enforcement misconduct investigations to greater public scrutiny.
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