Calls have not stopped at the state crisis line run by Mental Health of America in Greenville, South Carolina. Their team of trained volunteers has handled more than 30,000 calls from people across the state in crisis or seeking help managing everyday stress and anxiety over the past year.
Calls are lasting longer and are coming in from people of all ages.
“The stress levels of our callers are extremely high,” said Susan Smyre Haire, the director of community engagement and development at the organization. Haire expects that call volume “to increase exponentially.”
The call center received grant funding from Vibrant Emotional Health, the nonprofit administrator of the National Suicide Prevention Lifeline, to expand services from city to state as the pandemic took hold last year.
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