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Edward Howell | unsplash
Peggy Winton, president of AIIM and an old friend, recently asked which term people preferred: knowledge management or organizational intelligence.
Organizational intelligence is a relatively new phrase introduced by Microsoft. In a white paper on content services from last year titled, Growing Organizational Intelligence with Knowledge and Content in Microsoft 365, Microsoft stated its investments in content services will help with: âHow that collective knowledge within an organization is accessed, shared, and matured ..
With Project Cortex and now Microsoft Viva, the term knowledge management has seen a resurgence within Microsoft marketing literature. AIIM has also shared quite a few posts on KM, but its recent release of an ebook developed in partnership with Microsoft is important in our current context: Building Organizational Intelligence with Connected Thinking (pdf).
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Jin xc | unsplash
This week a person I never met contacted me on Twitter to ask if I had done any further research on the integration of two subjects â big data and knowledge management â based on a 5-1/2-year-old article I wrote on the subject.
I had to admit I had not really done much more research on the topic. At the time I was director of knowledge management for the very large legal and compliance group of one of Canadaâs largest banks, so I wrote it from the KM point of view. Since then, I moved to another bank as product manager for enterprise search, and now I am one year and nine months into my director of product management role at a SaaS information management vendor. Oh, yeah, and we had a global pandemic ..