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Jeanne D’Angelo, currently a freelance illustrator, had a job interview at the Comcast headquarters in Philadelphia 13 years ago. The manager who interviewed her, who was employed by Comcast, told her she got the job. Then she was sent to a temp agency to fill out her new-hire paperwork. Like so many other workers, D’Angelo had been a temp before, and many of those jobs had been “temp to hire,” in her experience. “I just figured they’d eventually hire me,” she said.