stand by me reporter: both the president and vice president traveled to beckley, west virginia, to pay tribute to the miners lost in the april 5th tragedy. in a community service full of memories and music. o say can you see all that hard work, all that hardship, all the time spent underground, it was all for the families. and so these miners lived as they died. in pursuit of the american dream. reporter: hundreds of people have come here looking for words of comfort from the president. mostly they have come to comfort each other and to share their own stories of loss. jean cook lost her nephew adam morgan in the mine and pays tribute to him in her own way. how old was he? 21. a baby. reporter: she s pleased the president has come but for her and many others, healing can t happen until they have answers. i don t think you can heal until the mine investigation stuff is over with or it s not constantly being brought up. you re not going to be able to heal unti