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Subscriber only It goes without saying how tumultuous the business scene was in Mackay throughout 2020 because of COVID-19. Many were shocked when long-established businesses folded under the pressure of an unprecedented environment of lockdowns and quarantines. But amid the chaos, there were also new starts as entrepreneurs took a risk despite the uncertainties. We took a look back through the 2020 archives to collate the most notable examples of businesses that thrived and those that dived in the year that was. The Mackay institution since about the mid-1930s closed its doors in August, allegedly having been in gradual decline for years.