15 May 2021 • 12:02am
Face to face: a 2nd-century relief from the city of Rome of a doctor examining a patient
Credit: Bridgeman Images
SIR – I have no idea how our GP surgery will manage to do face-to-face appointments (report, May 14).
Not only is there at least a fortnight’s wait for a telephone appointment, you can’t even get that unless you are prepared to tell the receptionist what is wrong with you and exactly why you want it.
Sarah Ibbetson
SIR – The near-impossibility of getting a face-to-face appointment with a GP is a scandal. How can triage be carried out by receptionists who are not medically qualified? How do they have the right to decide who can or cannot see the doctor?