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Voice Channel Remains Dominant in Customer Service, According to EvaluAgent Findings

Voice Channel Remains Dominant in Customer Service, According to EvaluAgent Findings
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United-kingdom
James-marscheider
Its-place
Multichannel-world
Chief-commercial-officer

EvaluAgent Raises $20 Million to Fuel Continued Growth and Global Expansion in Contact Center Quality Assurance & Workforce Engagement

EvaluAgent Raises $20 Million to Fuel Continued Growth and Global Expansion in Contact Center Quality Assurance & Workforce Engagement

New-york
United-states
Evaluagent-smartscore
James-marscheider
Customercontactweek-las-vegas
Rebecca-west
Prnewswire-prweb-evaluagent
Jaime-scott
Helium-communications
Contact-centers
Contact-center-agents
Evaluagent-raises