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Catriona Robinson told an employment tribunal that while she was talking to a suicidal woman on the phone, co-workers carried on laughing and swearing in the background at Mind Monmouthshire in Wales.

United kingdom generalUnited kingdomCatriona robinsonBernadette kellyJaime devineStephanie thomasGail morrisMind monmouthshireMiss robinsonSupported livingOperations manager bernadette kellyOperations manager