Much like in our day-to-day personal lives and how we’ve kept in touch with each other, the interaction model between business development managers (BDMs) and brokers has had to change over the last two years.
Broker satisfaction with the time lenders take to process applications has increased in the second half of 2021, according to new research from Smart Money People. This is the second consecutive period that satisfaction levels have increased, indicating that lenders are getting on top of service problems causes by