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Councilman wants appeals process for Jackson residents to avoid water shut-offs

A Jackson city councilman wants JXN Water customers to have a way to dispute their bills.

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Man in charge of Jackson s water says billing system stable, improvements ongoing

“We have somewhat got the system stable. Nowhere near the condition it needs to be long-term. We are turning our attention to the billing system to get it fixed by the end of the year,” Ted Henifin says.

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Jackson city councilman tells residents to dispute high water bills before it s too late

A Jackson city councilman says since the boil-water notice and water outages, complaints about water bills are increasing.

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Jackson residents blame new water meters for high bills

It appears that the skyrocketing water bills some Jackson residents are seeing are connected to the new water meters.

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Some Jackson residents complaining about sky-high water bills

Jackson residents who just endured weeks of a boil water notice are getting sticker shock with their new water bills.

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