Review: IU Health Workers “Lacked Awareness of Racial Bias” In Care Of Indy Doctor
CARMEL, Ind. The findings of an external review of the case of an Indianapolis doctor who claimed she was mistreated and delayed proper care at a Carmel hospital because of her race show there was a lack of empathy and compassion given by caregivers.
Before dying of COVID-19, Dr. Susan Moore documented her experience at IU Health North Hospital in a 7-minute video Dec. 4 on Facebook. She also added written comments about the timeline of events in the post.
As a result of Moore’s claims, Dennis Murphy, IU Health’s president and chief executive officer, called for an external review of the case. He released those findings on Wednesday.
An external review on the death of a Black woman doctor found the “medical management and technical care” she received from Indiana University Health did
As a seasoned healthcare leader who is committed to compassionate care and to operating a premier institution focused on providing high-quality care, it is clear to me that Dr. Moore deserved to be listened to and for her concerns to be understood, Murphy said in a statement. We have more to do to become a more diverse, inclusive and anti-racist health system, he went on to say.
The panel made recommendations for the health system that fall into two categories:
Enhancing the delivery of appropriate, compassionate and evidence-based care
Enhancing cultural competency and awareness of implicit racial bias among IU Health personnel