and you got to approach and handle each one differently. you can t approach the same one and do the same thing with each one. sometimes you have to go up there and yell at them like they re a little kid. you got to say you re sorry to people, okay? you didn t mean to do that. it wasn t you, it was your other twin. all right? sure. turn around. sometimes you just talk to them like man to man. do me a favor, just hang out here, don t make no noise or kicking, i m going to make a phone call right now. they know it s about you. and every approach don t work. you got to use different approaches for every inmate. it s my job, i m here to protect and serve. you know, if an inmate has a problem, our job is to we re trained to, you know, defuse the situation. and that s what we re trained to do. the warden has made a special trip to the carson unit today to recognize officer alejos for his skillful handling of challenging inmates. when i came back to san
attorney. there s now a really good chance that we re being toyed with. you think? apparently whoever set up the skype wasn t aware and neither was i until about ten minutes ago, that skype has a do not disturb mode that would have prevented this. twitter accounts surfaced with names matching those that interrupted the trial. one salman apologized saying i am so sorry for that. i didn t know he was on the tv. while a second salman called the first one fake. it wasn t you, bro. the judge got cross. turn down the volume and hang up the phone. okay. that didn t work. when they finally gave up on skype and switched to an old-fashioned speaker phone, even that was a challenge. [ indiscernible ] order in the court. order up some tech support so we can at least see the witness? jeanne moos, cnn even you re laughing. no, it s ridiculous.
screen. start again, please. i m laughing because i have had this happen to me before. reporter: not in the middle of a blockbuster nationally televised trial. look at the screen. reporter: they kept trying to decline the calls. it was like whack a mole. then an understatement from the defense attorney. there s a good chance we are being toyed with. reporter: you think? whoever set up skype wasn t aware and neither was i that skype has a do not disturb mode that would have presented this. twitter accounts surfaced with names matching those that made up the trial. he said i m sorry, i didn t know he was on tv. a second one called the first one fake. it wasn t you, bro.
hand-checking to see if they had the number. all of us the collective media running around and asking them did you have the ticket? of course no one has come forward. this is the zephyr hills florida publix. this is where someone bought a single winning ticket in the richest powerball ever, $590.5 million. southeast sunday shoppers we spoke with had no idea the ticket was purchased here or already had relatives calling. some long lost. i m hearing from relatives all over the country. snoopting to know if you have absolutely. that i haven t heard from in years. i told them you have to buy a ticket. you didn t? didn t. did you win the powerball let s see. check the ticket. no, winter me. it wasn t you that s all i got. the yuaner has 60 days to claim the cash pay out prize and show up at lottery headquarters
it wasn t you, it was your other twin. all right? sure. turn around. sometimes you talk to them like man to man. do me a favor, hang out here, don t make no noise or kicking, i m going to make a phone call right now. they know it s about you. every approach don t work. you got to use different approaches for every inmate. it s my job, i m here to protect and serve. inmate has a problem, our job is to we re trained to, you know, defuse the situation. that s what we re trained to do. the warden has made a special trip to the carson unit today to recognize officer alejos for skillful handling of challenging inmates.