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Bharti Airtel: Airtel partners Microsoft to enable integrated calling through Microsoft Teams, ET Telecom

Bharti Airtel: Airtel IQ for Microsoft Teams is a plug and play solution that can be set up within a day with minimum provisioning and management. Airtel said it will allow organisations to save costs on infrastructure purchase as there is no additional hardware involved.

Airtel launches Airtel CCaaS for integrated contact center services

Bharti Airtel has introduced a comprehensive omni-channel cloud platform known as Airtel CCaaS (contact.

Airtel launches Airtel CCaaS for integrated contact centre services, ET Telecom

“Our innovative CCaaS offering combines the best of voice, cloud and software to simplify contact center management at an affordable cost,” Abhishek Biswal, head – digital products & services, Airtel Business said.

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