211 to offer COVID-19 vaccine assistance for Iowans Share Updated: 6:31 AM CST Mar 5, 2021 Share Updated: 6:31 AM CST Mar 5, 2021
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Show Transcript ERIC: NEW THIS MORNING THE IOWA , COVID-19 CALL CENTER WILL EXPAND ITS SERVICES NEXT WEEK. KCCI’S TOMMIE CLARK BREAKS DOWN 211’S EVOLUTION OVER THE LAST YEAR AND IT’S NEW OFFERINGS. REPORTER: ONE YEAR AGO 211 , STARTED TAKING COVID-19 CALLS. THEY’VE FIELDED 150,000 SINCE THEN. THAT’S DOUBLE THEIR NORMAL CALL VOLUME. WE COULD NEVER HAVE ENVISIONED WHAT THIS WOULD TURN INTO. REPORTER: SO TRUE. NEXT WEEK, ONE YEAR LATER THEY’LL ADD ANOTHER LAYER OF , ASSISTANCE. CALLING 211 WILL LEAD TO A NEW PROMPT. IT WILL ASK IF IOWANS ARE LOOKING FOR VACCINE SCHEDULING. THEY’LL THEN CONNECT WITH A CALL SPECIALIST WHO CAN WALK THEM THROUGH THAT PROCESS. DEPENDING ON VACCINE AVAILABILITY, THE GOAL IS TO ULTIMATELY HELP THAT PERSON FIND A VACCINE APPOINTMENT AT THEIR NEAREST HIGH V HYVEE. T
After incidents, Iowa business owner reminds customers to mask up Share Updated: 7:40 AM CST Mar 3, 2021
After incidents, Iowa business owner reminds customers to mask up Share Updated: 7:40 AM CST Mar 3, 2021
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Show Transcript Jason Doc Rogers has been running his shoe repair business for nearly two years. He wants to make sure his shop doesn t have to close because he or someone else gets sick from Covid. 19. If I get sick and my family gets sick, this business is gone. We re not coming back. We re closed. The Marion small business owner has required face coverings in his store, the entire Pandemic, but says it s a battle every day to enforce. He showed US surveillance video of a recent incident that got his business a one star Google Review. We have a mass policies. You have a mask with you. Well, the lobby and everything else. I m not going to discuss it. You have to wear a mask or you have to. We have to go outside DOT gives cus