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The Hawk Eye
Thanks to some new software, those calling 911 in Des Moines County might get their help a little faster.
DesCom director Shanna Krogmeier said the public safety answering point has been working recently from a new Computer Aid Dispatching It s an upgrade to all of our maps . the entering of calls, that sort of thing, Krogmeier said.
Iowa has been attempting to get every dispatch center on a similar system for a long time. A year ago, DesCom migrated its phone service to what was being offered by the state.
It s a part of the move to the Iowa Communications Network. The network has hubs all over the state and each services a different region. DesCom s nearest hub is at Southeastern Community College.