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Spotlight: Digital culture - Collaboration and innovation to fill the digital skills gap in insurance

Involving teams with process improvement projects can be a game-changer, according to ABBY solutions marketing manager, insurance, Eileen Potter, not least in

Lack of empathy : Former PFS president scolds CII as website crashes on exam day

Advisers attempting to sit exams this morning were again unable to access the Chartered Insurance Institute's (CII) website due to technology issues.

Insurance Post Live Claims panel session: The power of leadership and the claims talent of the future

There is a lot of attention presently on claims automation and allowing policyholders to manage their own claims through self-service options.

Quilter hunts for regional financial planning managers to monitor sales strategy

Quilter Private Client Advisers, one of Quilter’s three advice businesses, is on the hunt for two new financial planning managers who can monitor business production and embedded client contact and sales strategy.

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