Months after a series of KXAN investigations into TxTag helped drive a new state law, complaints about the Texas toll system persist. More than two dozen TxTag customers reached out to KXAN — the majority after a new state law went into effect on Sept. 1 aimed at stopping surprise toll bills — still complaining about problems with auto pay, billing and sky-high surprise statements that, in one case, totaled $809. Those concerns led KXAN to investigate whether the new law is working and learn one
Connor’s mother dreads getting calls about his allergy. When he was a baby, his family discovered he was allergic to peanuts. At 16, he doesn’t leave his house without AirPods and an Epipen in his pocket. His mom carries them in her purse. She says he would have minutes to react if the dust and oils from the nuts came into contact with his mouth or eyes.
While public pressure mounts for more local police department transparency and accountability, shootings involving federal law enforcement agencies, or local officers serving on federal task forces, do not always face the same public scrutiny. On top of that, local prosecutors who try to hold federal agents accountable in deadly shooting cases often face steep legal barriers created by immunity protections. In partnership with NBC News, KXAN investigators took a closer look at one of the rare ca
The Travis County district attorney publicized a sharp increase in the conviction rate for violent, sexual and weapons-related offenses, but KXAN investigators found the formula used to calculate these statistics left some experts with questions. After KXAN’s reporting, the district attorney said his office is re-evaluating the method and trying to find the best way to present its data.