Celebrating 10 years of wins under Australian consumer law
On March 15, the NSW Government is celebrating not only World Consumer Rights Day but also the 10-year anniversary of Australian Consumer Law (ACL).
On 1 January 2011, the ACL was implemented, replacing 17 Commonwealth, state and territory consumer protection laws, the largest overhaul of Australia s consumer laws in 25 years.
NSW Fair Trading has led the charge on a number of successful investigations that have had a national impact and changed the landscape of certain industries for good.
Lead in Hashmi kohl eyeliner
In 2018, after imported kohl eyeliners caused lead poisoning in 3 children, NSW Fair Trading and NSW Health undertook joint inspections of targeted locations in Western Sydney to locate and purchase suspected non-compliant Hashmi brand cosmetics. The products were believed to be manufactured in Pakistan and imported to Australia.
Celebrating 10 years of Australian Consumer Law
This year we are celebrating 10 years of consistent consumer protection laws across Australia under the Australian Consumer Law.
On 1 January 2011, the largest overhaul of Australia s consumer protection laws in 25 years took place.
The Australian Consumer Law replaced 17 Commonwealth, state and territory consumer protection laws and applies nationally
The Australian Consumer Law (ACL) provides consumers with protections when buying goods or services and regulates product safety.
Rose Webb, Head of NSW Fair Trading
Examples of the new laws protecting consumers
Lead in Hashmi kohl eyeliner
In 2018, after imported kohl eyeliners caused lead poisoning in 3 children, ACL regulators worked with suppliers on voluntary recalls of the products sold in Pakistani and Indian community stores in Australia.