Industry professionals in the outsourcing sub-sector, have said that for businesses to expand beyond boundaries and foster long-term growth, owners must adopt valuable collaborative strategies. To them, adopting collaborative strategies, and providing insightful feedback would aid in adopting innovative ideas that would result in enduring growth for the business. Speaking on a panel with the […]
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Sadly though, what is generally in operation is Casualization, which is often confused with Outsourcing. Casualization is the employment of casual staff, who have no contractual rights or benefits whatsoever. Outsourcing on the other hand employs staff with full labour satisfied rights and benefits such as fixed salary, pension, medical, paid annual leave and right of notice, or payment in lieu before their employment can be terminated.
It is the job or service that is outsourced, not the staff. The Professional Outsourced Provider is the one that secures an Outsourcing Contract, which like all other contracts could be time bound, one to three years contract. The employees that such a professional outsourcing company deploys to service the contract ARE NOT contract or casual staff. They should be core staff of the Outsourced Provider. Such staff are redeployable to other contracts of the Provider in the event of the Outsourcing contract coming