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Stepping up your CX Gear to stay connected with Customers

Stepping up your CX Gear to stay connected with Customers
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United statesJan carlzonWriter is head of training development researchBuilding your authorityService excellence foundationCustomer experience strategyRandom experiencesIntentional experiencesNet promoter scoreCustomer satisfactionCustomer effort scorePromoter scoreEffort scoreProsperous new yearTraining developmentExcellence foundation