Five9 Introduces Agent Assist 2 0 with AI Summary powered by OpenAI streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.
With the new release, Five9 is delivering on its strategy to leverage best of breed Large Language Models to “democratize” new areas of contact center automation that will improve processes, agent performance and the customer experience.
Five9 Introduces Agent Assist 2 0 with AI Summary powered by OpenAI finanznachrichten.de - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from finanznachrichten.de Daily Mail and Mail on Sunday newspapers.
28.03.2023 - Five9 (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the general availability of Five9 Agent Assist 2.0 with AI Summary, powered by OpenAI. Using the same generative AI technology behind ChatGPT, the .
This expanded partnership enables Five9 to resell Invoca PreSense, delivering a solution that provides contact center agents with a complete, pre-call picture of a customer’s digital activity,. | March 23, 2023