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Over $23 Million Returned to Missouri Consumers With the Assistance of the Missouri Department of Commerce and Insurance Targeted News Service (Press Releases) JEFFERSON CITY, Missouri, Missouri consumers received an additional $23.9 million from their insurance companies in 2020, thanks to the dedicated work of the department s Consumer Affairs Division and Market Regulation Division. One of our primary responsibilities is to protect Missouri consumers and ensure they are treated fairly by insurance companies, said Chlora Lindley-Myers, Director of the Missouri Department of Commerce and Insurance. We are a free resource to help people resolve any disputes they have with their insurance company. The monies were returned as a result of the Consumer Affairs Division s mediation work on complaints filed by consumers as well as the efforts of the Market Regulation Division in ensuring compliance with

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