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Allianz Australia hit with penalties over flood claim failures

Insurers continue to face claims handling and compliance challenges

Flood insurance inquiry: insurers responses hammered in parliamentary hearings

Justin Untersteiner helps run the Australian Financial Complaints Authority. But that didn’t stop him getting “radio silence for months” and being kept “generally on hold for 2½ hours” when he tried to claim.

General insurers use a variety of dirty tricks to knock back claims A slew of harrowing stories show it s getting worse

General insurers use a variety of dirty tricks to knock back claims A slew of harrowing stories show it s getting worse
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