For those operating in the financial services sector, the regulators continue to pile on the pressure with a wave of new challenges in the pipeline to add to those already implemented. Institutions, already struggling with less than optimal legacy technology platforms, must begin to feel like they have become recipients of the proverbial (uninvited) gift that just keeps on giving (but not in a good way). A new, modern, open, integrated core system could be the one item on the wish-list this festive season that would change the narrative and transform the challenges into opportunities.
Customer centricity has always been a focus for wealth managers. But, as this digital age unfolds and a new generation of customers takes the reins, what customer-centric means is changing. How can modern wealth managers adapt while still achieving profitable growth?
“2022 is coming to a close. A new year with fresh opportunities awaits. Technology forms an integral part of financial services and now, more than ever, it has become a key market differentiator enabling firms to attract new business, retain profitable customers, leverage new ecosystems and introduce fresh revenue generating digitally-delivered products and services.”
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