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How to Evaluate the Litigant Experience as Courts Turn to Online Dispute Resolution

Getty Images State courts are quickly adopting online dispute resolution (ODR) as a platform that can help parties resolve everything from traffic disputes to small claims lawsuits without ever setting foot in a courtroom. But in the still-early stages of adapting these tools to management of legal issues, court leaders have much to learn from evaluating people’s experiences with the systems. Stacy Butler directs the Innovation for Justice Program at the University of Arizona, and her research focuses on how to design technologies that work well for people, including those seeking to take advantage of ODR. Butler has two decades of experience in community advocacy and efforts to expand the reach of civil legal services. Earlier in her career, she worked for the U.S. District Court for the District of Arizona and as an adjunct professor at the University of Arizona’s James E. Rogers College of Law.  

A Housing and Eviction Crisis Still Hangs Over the U S , Just Like the Pandemic

A Housing and Eviction Crisis Still Hangs Over the U.S., Just Like the Pandemic Checking in with the numerous risks in the housing market as the economic fallout of the pandemic as approaches it approaches its second year. Share New research by Mary K. Cunningham, Ananya Hariharan, and Olivia Fiol at the Urban Institute quantifies the eviction cliff looming over the country as the Centers for Disease Control and Prevention s federal eviction moratorium is scheduled to expire at the end of January. In this brief, we use new data from the second wave of the Urban Institute’s Coronavirus Tracking Survey, conducted September 11 through 28, 2020, to explore the pandemic’s impact on housing stability and renters’ vulnerability to eviction. We find that nearly 14 percent of renters, or 9.5 million renters, reported problems paying rent in the previous 30 days. 

The Federal Eviction Ban Is About To Expire What Happens Next?

At the beginning of September, the Centers for Disease Control and Prevention (CDC) issued a nationwide ban on evictions through the end of 2020. While that ban has no doubt served as a lifeline for some people struggling with rent as a result of the pandemic, many others have had difficulty getting landlords and judges to interpret the moratorium in their favor. On top of the impending eviction moratorium expiration, unemployment benefits for about 12 million Americans are set to expire the day after Christmas, amplifying the stress many renters may feel as the year winds down. However, as of Monday, a bipartisan group of lawmakers tasked with creating the relief package finally seemed closer to agreeing upon a relief bill, which would include a boost of assistance to renters. If Congress doesn’t pass spending legislation by Friday, the government will enter a shut down.

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