years which is shocking. ainsley: have you written a personal letter, steve, lately? steve: i actually did last week, but here s the problem when i start writing out a personal letter i get depressed. ainsley: why? steve: because i look at my handwriting and it s like what happened to my handwriting. ainsley: it s all about the pen. you have to have a really good pen. steve: here s the thing. brian: really? ainsley: i buy pens. it does help and i like a pretty color to match my stationary. steve: you know what s infuriat ing is when you send somebody a gift, christmas or birthday or graduation or something like that and if you take the effort you write a note and stuff like that and then you never get a thank you card, or even a thank you call. brian: right, handwritten letter still goes a long way. ainsley: i wrote two yesterday and a lot of times people are doing text messages even when you go on a job interview people are writing a thank you note through an e-mail. i always do a han