barriers to care because of communication needs not being met. so at healthwatch england, we have formed a coalition with leading charities, such as the rnib and the rnid, in calling for the implementation of the accessible information standard. mit? implementation of the accessible information standard. implementation of the accessible information standard. why do you think there information standard. why do you think there are information standard. why do you think there are these information standard. why do you think there are these failures? - information standard. why do you i think there are these failures? what is it down do? are people not thinking it through, are they lazy, is it money, what are the reasons? well, we think that they are not currently fulfilling their responsibility because trusts don t always have a policy in place. sometimes they do, but many that have not put it into practice are still working on implementation. some of the biggest barriers to access