A Bengaluru consumer court recently directed Indigo Airlines to pay ₹70,000 to a couple who had their vacation in Port Blair spoiled due to a delay in receiving their checked-in luggage.
Retweeting a tweet by a user named Devasmita Chakraverty, Rao wrote, “Dear IndiGo management, I request you to start respecting local languages and passengers who may not be well conversant in English or Hindi."