do that because it s really under pressure, even now. people are saying that they re not getting their test results back in time or they re coming backjust to the very last minute, adding to the stress of going on holiday. to ramp up the number of testing, they need to relax at some point when we know everyone is protected. everyone is protected. chris, the government everyone is protected. chris, the government knockdown - everyone is protected. chris, the i government knockdown suggestions there would be covert passports. is there would be covert passports. is the industry itself doing anything as an alternative? hate the industry itself doing anything as an alternative? the industry itself doing anything as an alternative? we have got the nhs a- -, as an alternative? we have got the nhs app. that as an alternative? we have got the nhs app. that has as an alternative? we have got the nhs app, that has become - as an alternative? we have got the nhs app, that has become the i
to. government didn t want you to travel to as government didn t want you to travel to as the government didn t want you to travel to. as the models of old, they re pushing to. as the models of old, they re pushing amber, you should be travelling to, and also, thisjunk. jump travelling to, and also, thisjunk. jump we travelling to, and also, thisjunk. jump. we were told there would be a watchlist jump. we were told there would be a watchlist where a country would be given a watchlist where a country would be given three a watchlist where a country would be given three weeks notice. i think there given three weeks notice. i think there is given three weeks notice. i think there is a given three weeks notice. i think there is a lot of confusion when it was announced. we thought it would be a good was announced. we thought it would be a good thing, but the practicalities have been a lot different. , , ., practicalities have been a lot different- pract
there s no real cause for refund. it s a risk and you may be called out this time. what if i ve booked independently? does not affect the refund, whether if there is one? but it does. i think we ve got a system. it it does. i think we ve got a system. it was it does. i think we ve got a system. it was the it does. i think we ve got a system. it was the package travel regulation, so tour operators have to abide regulation, so tour operators have to abide if regulation, so tour operators have to abide. if you book a package, you re to abide. if you book a package, you re covered. this is normally affected you re covered. this is normally affected by. so, you re entitled to a refund affected by. so, you re entitled to a refund. if you ve booked individual to a refund. if you ve booked individual elements, especially where individual elements, especially where the flights are still operating, you ve got less flexibility there and not entitled to a refund. a lot of airlines
government, the tourism of portugal has done such a greatjob in the last year. we ve learned from them and copied some of their measures, and copied some of their measures, and we ve tried to copy what they were doing. so it s somehow surprising to see that they have been removed from the list, and it s causing distress in the industry. but we think that measures and efforts going in that direction from all of us, all european countries including in the uk, can be on a safe pattern to travel to other countries. safe pattern to travel to other countries- safe pattern to travel to other countries. ., , ., ., ., countries. country manager for spain and portugal. countries. country manager for spain and portugal, thank countries. country manager for spain and portugal, thank you countries. country manager for spain and portugal, thank you very - countries. country manager for spain and portugal, thank you very much . and portugal, thank you very much for being with us on bbc news. l
obviously as i said, we look towards the safety issues in the polling tests and, as a family of nine, we paid £2000 for our covid tests. we ve actually been on an aeroplane with everyone who has been covid tested. .. ., , ., with everyone who has been covid tested. ., , ., , tested. safer than you sometimes feel when bustling tested. safer than you sometimes feel when bustling other - tested. safer than you sometimes feel when bustling other people . tested. safer than you sometimesj feel when bustling other people in tested. safer than you sometimes l feel when bustling other people in a shop or pub back home. feel when bustling other people in a i shop or pub back home.- have shop or pub back home. exactly. have ou soken shop or pub back home. exactly. have you spoken to shop or pub back home. exactly. have you spoken to any shop or pub back home. exactly. have you spoken to any of shop or pub back home. exactly. have you spoken to any of the shop or pub back home. exactly