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What happens when precision of advanced technology collides with the warmth of good old fashioned customer service? In a world where innovation is constant and customer expectations are ever-changing, the combination of these two seemingly disparate elements sparks a fascinating transformation in the realm of customer experience.In a nutshell, this article describes how artificial intelligence,

Innovations in customer serviceCustomer service representativesProactive customer serviceRole of customer service professionalsInnovations in customer service sourceRise of advanced technologies in customer serviceTechnology ratherA proactive approach to customer serviceCompany integrationAdvanced technologiesBig data analyticsVirtual assistantsHuman touch remains irreplaceable theDigital age acknowledgingContinuous trainingCustomer service teams continuous