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Calabar is a city in which 65 per cent of people live in poverty in informal settlements that have low and decreasing access to improved water. In the low-income informal areas of the city, residents are being made responsible for securing their own water supply through the use of several coping strategies. This paper explores the decreasing access to water and coping strategies for shortage in Calabar, Nigeria. It analyses two complementary pieces of data: (i) the households’ coping strategies and (ii) satisfaction with improved water services. A mixed method was introduced, and data were collected via fieldwork at three settlements in Calabar. A household survey of 360 respondents and 27 in-depth interviews were undertaken, and focus groups were conducted. The findings show that households engaged in different coping strategies with which to access water, including conservation (changing routine/reusing), purchasing (spending a significant proportion of their income on buying w

Ikot ansaNigeria generalCross riverNigeria population commissionSustainable development goals sdgsNewcastle universityResearch designWorld bankCross river water board limitedCross river state geographic information agencySaharan africaSustainable development goalsWorld healthUnited nations childrenFund joint monitoring programmeRiver water board limited