Relief, worry as Govt loosens Covid-19 restrictions stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.
The meeting with Gardiner was the first face-to-face meeting for the pair, who had previously spoken by phone and zoom. Ihorangi proposed an app that children and caregivers could use to send complaints and feedback to the agency and said Gardiner was very receptive to the idea. He said the current system was not working. Complaints and feedback could be made through an 0800 number, but there was often a long wait to get through to a voice mail system. The caller then had to wait to hear back from a staff member. Ihorangi lodged a complaint about his bad experiences with the agency more than three months ago, but only received a response early this month following media inquiries.
Teenager calls on Government to continue abuse inquiry for youngsters in care stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.