pa. a new poll casts doubt on that image. half of voters apparently don t think the president cares about the average american. that s a record high. what would explain that? the numbers folks are with us now. kellyanne conway and mark penn. good morning to both of you. mark, you dive into these numbers and try to see patterns and figure it out. how would you explain that number about americans thinking the president doesn t care about them? well, i think the president has lost one of his key attributes which was always likeability whether people favored his policies or not, he did have this image of being a kind of a likable uncle joe, you know, ice cream joe, kind of friendly. i think he has lost that. i think it has been replaced by a sterner, angrier figure who can generate numbers like this. bill: interesting. kellyanne, i don t know if you agree with mark.