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The Internet and Mobile Association of India (IAMAI), an industry body for technology businesses and startup, has set up a Digital Publishers Content Grievance Council (DPCGC) as a self-regulatory body for streaming platforms.
Under the Information Technology Rules 2021, over-the-top (OTT) platforms need to abide by a newly created grievance redressal and oversight mechanism. According to the rules, each OTT platform needs to have an internal grievance department and key personnel to oversee this grievance system. Further, each publisher needs sign up to a Self-Regulatory Organisation, which will be the second layer of the oversight framework. At the third level, will be an inter-departmental committee headed by a Secretary in the Information and Broadcasting Ministry.