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Holidaymakers who did not choose Covid refund face new battle Miles Brignall © Provided by The Guardian Photograph: Anthony Devlin/AFP/Getty Images Thousands of travellers who agreed to rebook cancelled holidays – or accepted replacement vouchers – are facing a second wave of heartbreak as they find they can no longer take the trip they planned but the travel firm will not refund them. Over the spring and summer, airlines and travel firms implored customers to accept vouchers or a rebooking, rather than the full refund to which most were entitled. In many cases, travel firms either refused a refund in the hope customers would accept a voucher or rebooking instead, or made it much easier to rebook than get money back.

Rory bolandAndrew saundersMatthew alexanderIan bellingerVictoria williamsAnthony devlinGuardian photographGetty imagesGuardian moneyGetty images tuiMoney claim onlineராரீ போலந்துஆண்ட்ரூ சாண்டர்ஸ்மேத்யூ அலெக்சாண்டர்ஈயந் பெல்லிங்கர்விக்டோரியா வில்லியம்ஸ்