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UK delivery firm DPD suspends AI chat function after bot swears at customer and writes poem disparaging company

The chatbot also wrote a poem about bad customer services: ‘DPD was a waste of time, And a customer’s worst nightmare.’

BBCNEWS Breakfast June 4, 2024 07:22:00

lost loved ones. especially through hu-e lost loved ones. especially through huge mistakes, failures, from the different huge mistakes, failures, from the different sectors, mainly the police different sectors, mainly the police. so that is important to the individuals police. so that is important to the individuals. tell police. so that is important to the individuals- individuals. tell us about your famil s individuals. tell us about your family s experience individuals. tell us about your family s experience and i individuals. tell us about your i family s experience and dealings with the police? explain some of the failings that happened. we with the police? explain some of the failings that happened. failings that happened. we had “ust finished the inquest, i failings that happened. we had “ust finished the inquest, the i failings that happened. we had just finished the inquest, the verdict i finished the inquest, the verdict was really finished the inquest, the ver

Detailed text transcripts for TV channel - BBCNEWS - 20210619:16:55:00

cannot think of a law that will change everything so dramatically that. those left behind want to stop anyone else experiencing pain like theirs. a failure to act because there is, and a combination of all those i failings made it so easy for them to do this. - you want it to never happen again. they ll say that we will learn from this, i don t know. - for the security industry, this is a crossroads moment. i hope that the recommendations, and i hope it s for the benefit of the industry. this has to be a wake up? yeah, definitely, definitely. these findings are not the end of this inquiry. every moment of the emergency services response is

Detailed text transcripts for TV channel - BBCNEWS - 20210617:19:56:00

i think this is so necessary and i cannot i think this is so necessary and i cannot think of a law that will change cannot think of a law that will change everything so dramatically lhaim change everything so dramatically that. , , ., , change everything so dramatically that. , , ., , that. they will stop anyone else from experiencing that. they will stop anyone else from experiencing pain that. they will stop anyone else from experiencing pain like i that. they will stop anyone else | from experiencing pain like theirs. a failure to act because there is, and a a failure to act because there is, and a combination a failure to act because there is, and a combination of a failure to act because there is, and a combination of all- a failure to act because there is, and a combination of all those i and a combination of all those failings and a combination of all those failings made and a combination of all those failings made it and a combination of all those failings mad

Detailed text transcripts for TV channel - BBCNEWS - 20210617:19:31:00

the bombing, salman abedi should have been identified as a threat, the report blames british transport police, the operators of the arena and also a security firm. also the newest daily rise of covid cases in months. nearly 11,000 if actions were reported yesterday. a lot in cornwall, was it the g7 summit or holiday makers? and in full voice, the big game between england and scotland tomorrow, but police say that only those with tickets should be travelling. now as we ve been hearing, the inquiry into the manchester arena bombing has criticised security, and said actions could have been taken which would probably have meant that fewer people died. in a special programme the manchester arena inquiry: security in the spotlight the bbc sjudith moritz looks at the failings that enabled salman abedi to carry out his attack.

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