times, sell them and rape them. reporter: her work has been recognized, awarded by the suspect department this year. but she says it s the voices of the people she could not save that she can t forget. when you will rescue us, but i don t have answer. i don t have answer. and i m not government. i m not anything. i m just people. but it s very difficult. reporter: her weapon against isis is her phone. delivering the sound of hope, however distant, and her promise that help is coming. atika shubert, cnn in the kurdish region of iraq. and our coverage doesn t end here.