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World s first Trusted Shopping Centre marks certification for malls ANI | Updated: Mar 12, 2021 18:49 IST Mumbai (Maharashtra) [India], March 12 (ANI/NewsVoir): Shopping Centers Association of India (SCAI) today marked a new milestone for the Indian Retail and Shopping Centre industry. The apex body of Modern and Organised retail in India today announced the launch of the World s First Consumer-Centric Trusted Shopping Centre mark certification for malls. This new certification mark was launched under the existing IRF Trusted Mark Certification scheme. The Trusted Shopping Centre mark is a third-party certification on customer service metrics and benchmarks; audited by globally accredited certification bodies (CBs) and in India, NABCB (under Quality Council of India, Ministry of Commerce & Industry, (GoI) accredited CBs in accordance with ISO/IEC 17065.

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