As deadline looms to file taxes, some filers say CRA should grant extension due to COVID-19 pandemic
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Ottawa accountant joins nationwide call to extend tax filing deadline
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Some accountants who specialize in preparing personal income tax forms are calling for Ottawa to extend the April 30 filing deadline.
To illustrate why, Vicki Burgess points out the instrumental music in the background.
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“That’s Revenue Canada on hold. It plays here probably half of every day,” said Burgess of Burgess Kilpatrick, a small accounting firm in east Vancouver.
In a normal year, her calls to the Canada Revenue Agency to clarify information for a client would take 20 minutes. This year, she might finally get “on hold” at 9 a.m., wait, get transferred, and then have to repeat before landing something around 3 p.m.