This card. Much like the senior card the pass will be loaded remotely and theyll receive notice via mail that the pass is now active. If the customer is new to the program and does not have an rtc card they lrp need to visit the mta discount id office which is just across the street from sfmta Customer Service center to apply for the rtc card. This can take between four and five weeks to get approved. Once the customer is approved for their card theyll get an application at the office or get one online and apply for the free program. Theres a list of our outreach calendar. We met with the department of aging and Adult Services staff yesterday to receive feedback. Were here this morning to present to you our process and receive any feedback and for the next two weeks, including the mt action board of directors meeting, will be meeting with different groups to make sure were doing the proper amount of outreach and if were missing anything we fill in the holeses. Besides additional outrea
Cuelation. Im not sure why theres a disparity, which always causes me a concern. Not that i dont trust people but it seems like it should be accurate. Okay, thats something i will follow up with the agency regarding. Out of curiosity, it calls out in the outcome objectives 75 of all facilities will be visited on a quarterly basis, that would be two visits and same for the [inaudible] facilities. The baseline from the previous thing is that we require at least one visit to one board and care home every year so weve added this in as part of the increased performance as a result of the increased staff. Now the plan is to in addition to seeing everyone at least once, each quarter, 75 of them will be seen. We didnt go with the 100 po allow for a little bit of leeway there. Are the businesses announced and scheduled or unannounced. I believe both. In some situations the ombudsman will respond to a complaint brought by a Family Member or resident and appear unannounced. Ombudsman will make an
Like a simple calculation, 15 of that perhaps it was a rounding. I dont have a calculator. Its about 14. 7 across the budget, so maybe its a rounding thing but it was an odd dollar amount when i made the cal cow cuelation. Im not sure why theres a disparity, which always causes me a concern. Not that i dont trust people but it seems like it should be accurate. Okay, thats something i will follow up with the agency regarding. Out of curiosity, it calls out in the outcome objectives 75 of all facilities will be visited on a quarterly basis, that would be two visits and same for the [inaudible] facilities. The baseline from the previous thing is that we require at least one visit to one board and care home every year so weve added this in as part of the increased performance as a result of the increased staff. Now the plan is to in addition to seeing everyone at least once, each quarter, 75 of them will be seen. We didnt go with the 100 po allow for a little bit of leeway there. Are the b
The Ombudsman Program is currently operated by the fell ton institute, formerly known as Family Service agency. The funding were looking at today, 148,000 will be going to this fiscal year. The greatest need is for increased staffing so the majority of this money will be going towards that. With this new money well see a slight increase in current staff and the hiring of five new parttime sub contractors. As a result of this increased staffing the ombudsman will be better able to respond and strengthen other aspects of the program. Does commission have any questions today . Just a motion for discussion. Do we have a motion . So moved. Seconded. Any questions or comments . Commissioner sims. A couple of questions. One, kind of a small knit, but the budget summary page, theres a typo. Its the indirect costline on 18 says line 17 times line 18 i think it means line 17 times line 16. Would that be correct . I think thats correct, yes. And the actual calculation is not 15 , its something sl