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By Ishola Ayodele Overview In a groundbreaking ruling, Justice Timothy Keene of the Court of King's Bench in Saskatchewan has recognized the use of emojis as a valid means of forming a contractual agreement. The case, which involved a farmer's failure to deliver flax to a grain buyer, hinged on the interpretation of a thumbs-up
With the right strategy, customer retention can be more profitable than acquiring a new customer. Use these customer retention strategies to inspire customer loyalty.