Informationweek
How CarParts.com Leveraged AIOps Strategy While Scaling Up
Ecommerce market for auto parts faced a rapid overhaul of its IT infrastructure when new leadership put growth plans in motion.
A change in the C-suite at CarParts.com led to a new strategy that leverages AIOps to help the online seller of aftermarket auto parts prepare for more growth.
Eugene Kovshilovsky, senior vice president of software engineering for CarParts.com, says there are layers of complexity in selling vehicle parts that other types of ecommerce operations might not face. [
Editor s Note: CarParts.com has restated the number of products it originally presented for this story.] CarParts.com works with more than 820,000 SKUs in its catalog of car parts, he says. “On top of that we have to deal with how you apply those parts,” Kovshilovsky says. This can include helping customers find the specific parts meant for their make, model, and year.